Production Times

Production time and shipping time are separate. Your order goes into production first — then ships. Estimated production times vary depending on:

• Product type and order quantity
• Artwork approval and file readiness
• Material availability
• Current production volume

Many orders qualify for same-day or next-day production depending on scheduling and artwork readiness.

Shipping Carriers

Orders may ship via the following carriers depending on package size, destination, and the shipping method selected at checkout:

Shipping Time Estimates

Estimated shipping times shown at checkout are carrier estimates only — they are not guaranteed delivery dates. Delays may occur due to:

• Weather events
• Carrier-side delays
• Holidays and peak shipping volume
• Transportation interruptions

Order Processing

Orders begin processing after all three of the following are complete:

• Payment is completed
• Artwork is approved
• Files are confirmed ready for production

Orders with missing artwork, low-resolution files, or pending approvals may experience production delays. Submitting print-ready files at 300 DPI with transparent backgrounds is the fastest way to get your order into production.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Outta PHX Print Shop is not responsible for:

• Incorrect addresses submitted by customers
• Undeliverable packages
• Returned shipments due to address errors

Lost or Delayed Packages

Once a shipment is accepted by the carrier, delivery responsibility transfers to the shipping provider. If your package appears lost or delayed:

• Contact the shipping carrier directly using your tracking number
• Notify our team as well — we'll assist wherever we can

Outta PHX Print Shop is not responsible for carrier-related delivery issues after shipment acceptance, but we'll always do our best to help you find a resolution.

Damaged Shipments

If your order arrives damaged, you must contact us within 48 hours of delivery. Please provide all of the following when submitting your claim:

• Order number
• Clear photos of the damaged products
• Photos of the packaging
• Written description of the issue

Local Pickup — Phoenix, AZ

Skip shipping entirely. Local pickup is available at our Phoenix, Arizona location. You'll receive a notification once your order is completed and ready.

• Outta PHX Print Shop
• 420 E Bell Rd, Suite #7
• Phoenix, AZ 85022

Same-Day & Rush Orders

Same-day and rush production may be available for select orders depending on artwork approval timing, material availability, and current production schedule.

International Shipping

International shipping availability may vary depending on product type and destination country. Customers placing international orders are solely responsible for:

• Customs fees and import taxes
• Duties and tariffs
• Additional international shipping charges

Outta PHX Print Shop is not responsible for customs-related delays or fees. Contact us before ordering internationally to confirm availability for your location.

Shipping Policy Updates

Outta PHX Print Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Continued use of our website or services constitutes acceptance of the most current version of this policy.